FAQs
Where is your business based?
Our business is based in Sydney, Australia.
How do i take care of my items?
Our jewellery are made of alloys and plated to give the desired colour. To keep your items lasting a long time we recommend that you keep your jewellery away from water, harsh chemicals, cleaning products, lotion and perfume. If these elements do come in contact with your jewellery,please make sure to quickly wipe the jewellery dry.
Our earrings are made with sterling silver needle pins, which will tarnish naturally overtime. This can easily be cleaned using polishing clothes or solutions. For DIY solutions, we recommend lightly cleaning with some with baking soda and vinegar mix, or toothpaste.
What is your earrings made of?
Our earrings are made from alloys, then plated to give colour. This may include plating such as 14K gold and rhodium. Many of our products also have CZ or other precious stones. The needling pins are made with sterling silver and most of our new range now have the S295 sterling silver stamp to verify this.
Where are your products made?
We have carefully selected and curated items from all around the world from trust worthy vendors in countries such as Korea . Sourcing items that are designed and made in different places, allows us to bring in new trends and unique styles to suit our customers. Some items are personally handmade by Peach Drops, here in Sydney. Anything that are handmade will be described as so in the description.
Where ARE YOUR ARt and Stationery PRoducts FROM?
Most of the stationary and art are designed and handmade by our sister company @Mang_creations, here in Sydney Australia. Limited productes are sold on @mang_creations etsy store, and many designs are exclusively sold here on peach drops and peachy boutique.
WHat are your stickers made of?
The stickers are made from quality vinyl sticker which is water resistant, weather proof and tear resistant. If the vinyl stickers get wet, the ink will not smudge or smear. They are suitable for any clean, hard surface are such as water bottles, laptops, phone cases etc. For some sticker packs, we also use glossy sticker paper.
Can i cancel an order?
If you want to cancel your order, please contact us on peach.drops@hotmail.com immediately so that we can see what we can do. If your item has already been dispatched, the order cannot be cancelled.
Can i get a refund/exchange for for items?
We only offer refunds or exchange on faulty or defective items. You will need to email us on peach.drops@hotmail.com and we will conduct an investigation and go from there. We do not accept exchange/refund for simple change of mind. We cannot exchange earrings and hair accessories due to hygiene reasons.
Due to the fast turn-over rate, we cannot guarantee that an exchange is always available. In the event an exchange cannot be provided, you will be entitled to a full refund for that item.
Do you sell instore?
Currently, we do not have a physical store. However, we do regularly attendto Glebe Markets in Sydney to sell our products. Markets are open up every Saturday, so please pop on down to say hi and check out our range.
